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IX Web Hosting - Web Hosting Review

Web Hosts

Price: $$4.95 /month
Storage: Unlimited
Traffic: Unlimited
Special Free domain

Since 1999, IX Web Hosting, located in Hopkinsville, KY, has been building a large customer base of over 180,000 clients hosting over 200,000 domains! IX is the top web hosting provider when it comes to offering free marketing perks to their customers. With each new sign-up you’ll receive over $550 worth of marketing credit towards Google, Yahoo, Sitepal, etc. They are also famous for their Price Freeze Guarantee, which is offered directly by Fathi Said, CEO of IX Web Hosting.

Visit IX Web Hosting Now!

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Web Hosting Reliability

IX Web Hosting possesses redundant diesel generators, 750 servers, CISCO routers, state of the art firewalls, and a multi-layer security system to ensure a 99.9% uptime rate. Their 30 day money back guarantees extra security just in case you’re not satisfied.

Web Hosting Value

The greatest thing about IX Web Hosting is their Price Freeze Guarantee – worrying about future rate increases made by your web hosting provider is a thing of the past with IX. Combine this with unlimited disk space and bandwidth, a lifetime domain name, eight domains per account and other free add-ons like blogs, galleries and forums, and you’re left with unbeatable value.

Web Hosting Control Panel

IX Web Hosting uses H-Sphere as their management panel of choice. Providing a simple, easy to use interface, H-Sphere allows you to build, change, maintain and manage your web site without hassle. In H-Sphere, databases and scripts are a breeze to install.

Web Hosting Customer Support


IX Web Hosting has a 24/7 support staff available via by toll-free phone, online chat, or email. They also have a wonderful online guide that serves beginners well.

Visit IX Web Hosting Now!

Editor review

They've been around for a long time and just did a major rebrand with lots of new internal staff. They are back at the top again as one of the leading providers
Overall rating:
 
9.5
Reliability:
 
9.0
Support:
 
9.0
Price:
 
10.0
Control Panel:
 
10.0
Reviewed by Braydon
Nov 19, 2008
 
 

User reviews

Average user rating from: 5 user(s)

 

Overall rating:
 
6.7
Reliability:
 
5.4
Support:
 
5.2
Price:
 
9.4
Control Panel:
 
6.6
 
 

I bought hosting from them in the morning, and had by site up and running by the afternoon. Called support and they answered most of my questions in one call. Emailed them too, and got an answer back in 20 minutes. Very tight running operation that they have over there. They get the job done, and don't charge an arm and a leg for such great service.
Overall rating:
 
9.5
Reliability:
 
9.0
Support:
 
10.0
Price:
 
9.0
Control Panel:
 
10.0
Reviewed by Gino T
Jun 19, 2009
 
 

Had some trouble setting up my website, but the IX tech support was really helpful and helped me get everything set up. I appreciated their conscientious effort to help me sign up. I know they are just doing it for the business, but their pleasant and professional manner made me feel valued and not like just another customer. Its that kind of professionalism that will keep me around as their customer.
Overall rating:
 
9.3
Reliability:
 
9.0
Support:
 
10.0
Price:
 
9.0
Control Panel:
 
9.0
Reviewed by Brian L
Jun 18, 2009
 
 

- most features least $ price BUT the value ends there
- control panel is excellent but custom proprietary and requires whole new site install to upgrade (why wasn't this done when they moved from Hopkinsville to Chicago)
- worst is email, shared opentransfer servers without authentication subject to spammers and frequent blacklisting (your outgoing email gets bounced back)
- security is lax and sites are frequently hacked with code added to yours
- MySQL data was once "lost" and no host backup available
- support quick and cordial but not helpful at all

I am in process of moving my 5 sites elsewhere (suggest you see reviews of inmotionhosting - we'll see)

I think I know why ixwebhosting doesn't have a user forum

Perhaps a cheap playground but not for the serious website.
Overall rating:
 
5.8
Reliability:
 
3.0
Support:
 
3.0
Price:
 
10.0
Control Panel:
 
7.0
Reviewed by gw
Nov 15, 2008
 
 

There is entirely too much down time, slow servers and crashed drives. If you expect site backups, good customer service or reliable site serving, I'd check around.

There always seems to be a mail server, ftp server, SQL server or a webserver either down or slow. My site was down for two days recently due to crashed drives. When it was restored, it was restored to a month old version. Not Happy!
Overall rating:
 
4.0
Reliability:
 
1.0
Support:
 
2.0
Price:
 
9.0
Control Panel:
 
4.0
Reviewed by Tim
Aug 19, 2008
 
 

IX Web Hosting is another name for www.Ecommerce.com.

Their live chat service is staffed by people that are unfriendly, and are nothing but ticket pushers. They lack any customer service skills what so ever. Their technical staff assumes a lot and could be better outfitted if they went to the local high school and recruited some kids. Finally their billing department is just after your money. Knowing they can't provide the basics in support they offer hosting credit (if your lucky) to you but that is about it.

Bottom line, they are all about themselves and never about you. Once they have your money they will be done with you.
Overall rating:
 
4.8
Reliability:
 
5.0
Support:
 
1.0
Price:
 
10.0
Control Panel:
 
3.0
Reviewed by P Zaffo
Aug 18, 2008